SMS Terms

Program Description

Fantera, Inc. (“Fantera”) sends a one-time passcode by SMS so that you can verify your phone number and sign in to the Fantera mobile app. This is the “Fantera Account Verification” program. The only messages sent under this program are account verification (one-time passcode) messages. Fantera does not use this program to send marketing, promotional, or recurring informational messages.

How You Opt In

You opt in to receive account verification codes when you enter your mobile phone number in the Fantera app and request a sign-in code. Entering your number and requesting a code is your consent to receive a verification text at that number. Consent to receive SMS is not a condition of any purchase.

Message Frequency

Message frequency varies based on your sign-in activity. You may receive up to 4 messages per month. In practice you receive one message each time you request a sign-in code.

Message and Data Rates

Message and data rates may apply. These charges are set by your mobile carrier and are your responsibility. Fantera does not charge you for SMS.

How to Opt Out — Reply STOP

You can cancel the SMS service at any time by replying STOP to any message you receive from Fantera. After you send STOP, we will send a one-time confirmation and will not send you any further SMS. Because a text message is currently the only way to receive a sign-in code, replying STOP will prevent you from signing in until you opt back in. To opt back in, reply START to the same number, then request a new sign-in code in the app.

How to Get Help — Reply HELP

For help, reply HELP to any message you receive from Fantera, or email us at support@fantera.net. You can also visit our Support page.

Your Phone Number

Fantera, Inc. does not share, sell, or rent your mobile phone number or your SMS consent with any third party. Your mobile number is used to deliver your verification code through our messaging provider and to identify your account. See our Privacy Policy for how we handle your information.

Carriers

Carriers are not liable for delayed or undelivered messages. Supported carriers may change without notice.

More Information

These SMS Terms are part of, and incorporate, our Terms of Service and Privacy Policy. If anything here conflicts with those documents regarding SMS, this page controls for the SMS program.